Notice of privacy

At Short Term Rentals SA de CV, we are committed to protecting the privacy and security of your personal information. This Privacy Notice explains how we collect, use, disclose, and protect your personal data when you use our website for short-term property rentals. Please read this notice carefully to understand your rights and how we handle your information. Information We Collect: We collect personal information you provide to us when you use our website, including your name, contact details, payment information, and any additional information you voluntarily submit during the reservation process. Use of Information: We use your personal information to facilitate and manage property reservations, process payments, communicate with you about your bookings, and provide customer support. Additionally, we may use your information to improve our services, customize your experience, and comply with legal obligations. Sharing of Information: We may share your personal information with third-party service providers who assist us in operating our website and processing reservations. These providers are contractually bound to handle your data securely and only for the purposes specified. We may also share information as required by law or to protect our rights and the safety of our users. Data Security: We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. Your Rights: You have the right to access, correct, and delete your personal information held by us. You may also have the right to restrict or object to certain processing activities. To exercise these rights or if you have any privacy-related inquiries, please contact us using the information provided at the end of this notice. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law. Updates to this Notice: We may update this Privacy Notice from time to time. Any changes will be posted on our website, and the revised notice will be effective upon posting. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Notice or our data practices, please contact us at hello@cocobay.mx.