Help
Frequently asked questions
Everything you need to know about your Los Cabos escape.
Browse our properties, choose your dates and book directly on our site. Booking direct with Coco Bay gets you the best rate and a dedicated travel designer for your stay.
Minimum nights vary by property and season. The exact minimum is shown when you select your dates.
Standard check-in is from 4:00 PM and check-out by 11:00 AM. Early check-in or late check-out can be arranged through our concierge, subject to availability.
Every Coco Bay home includes professional housekeeping and access to our concierge team. Extras like a private chef, transportation and spa can be added on request.
Yes. Our concierge can arrange private chef and bar service, airport transportation, massage and spa, yacht rentals and more. Just ask us when you book.
Cancellation terms vary by property and are confirmed at booking. See our cancellation options for details.
Capacity is listed on each property. For large groups, Casa Hacienda hosts up to 20 guests.
Reach us anytime at hello@cocobay.mx or on WhatsApp at +52 624 117 4055 — our team is happy to help.